01
This request is for a different account
Proofly hides request actions if the request belongs to a different linked reference account. This protects both you and the customer invited by the business.
- 1Choose Switch accounts on the warning.
- 2Sign in with the email that received the request.
- 3The saved request destination returns you to the request after sign-in.
02
Recover your password
- 1On Log in, choose Forgot password?
- 2Enter your account email and choose Send reset link.
- 3Open the emailed recovery link and choose a new password using Update password.
Keep in mind
If an invitation is unavailable or already claimed, ask the business contact to check it. Do not create another business account to work around a reference invitation.